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Training Needs Analysis Questionnaire

Organisational Strengths and Weaknesses

The following areas show you organisation's strengths and weaknesses areas. Consider training options for the weaker areas - this is where it will benefit you the most.


Many organisations feel they need skill enhancement, but cannot specify exactly where it is necessary, or why.

Many training companies offer courses that do not directly relate to strategic business objectives - and are at best irrelevant.

This 60 question Training Needs Analysis is a first level self-diagnostic to help you address both issues. It gives a relative ranking on what your company thinks it is doing well - and where it could do with some help. Try it now for an instant response.

We are achieving our financial targets True Unsure False
Our gross profit is acceptable True Unsure False
Staff here work to their full potential True Unsure False
We understand our customers well True Unsure False
We quickly resolve customer complaints True Unsure False
We have long standing customers True Unsure False
Revenue from existing customers is growing True Unsure False
We are winning a lot of new customers True Unsure False
Our company offering is well differentiated True Unsure False
Our people have focused work habits True Unsure False
Staff are highly motivated True Unsure False
We understand buyer needs True Unsure False
There is a clear company vision True Unsure False
Managers are leaders in the company True Unsure False
This is a happy working environment True Unsure False
We enjoy high value sales True Unsure False
Our profitability is good True Unsure False
We cannot be more productive without increasing headcount True Unsure False
We have written customer service standards True Unsure False
We have high customer satisfaction scores True Unsure False
We don't lose many customers to the competition True Unsure False
We get lots of repeat business True Unsure False
It's easy to get new business True Unsure False
Our products are well marketed True Unsure False
Our sales people are very productive True Unsure False
Our people are confident in their abilities True Unsure False
Our organisation is customer-focused True Unsure False
People here work in teams True Unsure False
Everyone takes responsibility for their job True Unsure False
People enjoy coming to work True Unsure False
Our sales values are above average True Unsure False
Our production costs are under control True Unsure False
Our systems are well thought through True Unsure False
Customers tell us clearly what they want True Unsure False
We have good customer relations True Unsure False
Customer loyalty is high True Unsure False
We don't have to chase for reorders True Unsure False
We have enough new business for now True Unsure False
We have a good reputation in the marketplace True Unsure False
It would be difficult for us to achieve more than we do True Unsure False
People help one another get the job done True Unsure False
Customers are our lifeblood True Unsure False
People understand where the company is going True Unsure False
Staff clearly know their roles True Unsure False
It's rare to hear people moan round here True Unsure False
Our margins are enviable True Unsure False
We charge premium prices True Unsure False
We are an efficient organisation True Unsure False
We are a customer-centric organisation True Unsure False
Customer complaints are low True Unsure False
We have collected customer testimonials True Unsure False
We have deep business relationships True Unsure False
We are active in prospecting True Unsure False
We are a leader in our business True Unsure False
This is a highly productive company True Unsure False
People get on with the job and do it well True Unsure False
Customers know we're a good organisation True Unsure False
The company has a written strategic plan True Unsure False
We have a next generation of leaders in the company True Unsure False
We have low staff turnover. True Unsure False

 

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